Scott Ward
MBA, CCMI, fCMgr
CEO & Founder
About
We humanise the way organisations operate — so people can do their best work.
Mission
To humanise business, enhance the human experience, and celebrate the unique skills that make organisations succeed.
Humanise Solutions exists for organisations that believe people are not a cost line, but the system itself. We work with small businesses building meaningful customer relationships, enterprises cultivating positive workplace culture, public-sector partners preparing the next generation, and elite sport environments demanding peak performance — with the same philosophy: understand the person first.
Our approach is holistic by design. We bring together workplace psychology, accredited learning, executive coaching, change management and elite-sport performance craft — tailored to the context in front of us, not the template behind us.
Values
What we hold to.
Human first
Every model, programme and recommendation starts with the person it affects.
Evidence over assertion
We draw on workplace psychology, behavioural science and lived practice — not slogans.
Bespoke, never templated
Programmes are designed for your context. Accreditation where it matters.
Inclusion as standard
We design for difference — across gender, background, age and ability.
Outcomes we can measure
Feedback loops, action plans, follow-through. We're accountable for what changes.
Integrity in everything
Our Code of Conduct and Anti-Bribery policies are public, current and lived.
Leadership & core team
Coaches who've led teams, served institutions and competed at elite level.
Emily Ward
Director — Head of Change Management
Serena Kersten MBE
Head of People & Performance
Dr Matt Hutt
BSc
Workplace Psychology
Simon Blake OBE
CCMI
Executive Coach
Dr Tony Strudwick
High Performance Lead
Gabby Marshall
Executive Coach & Athlete Transition Specialist
Helen Roberts
Special Advisor & Executive Coach
Luke Paterson
Leadership & People Development
Brendan Purcell
Performance Behaviours
Dave Bourn
Improvisation Coach
Mehrdad Sadeghi
ESOL Lead
Specialists & advisors
A deeper bench of coaches and facilitators.
Kim Taylor
Coach & Facilitator
Jeffrey Manso
Specialist Coach
Kristin Mcilquham
Coach & Facilitator
Angela Gault
Coach & Facilitator
Victoria English
Coach & Facilitator
Paul Elias
Specialist Coach
Washington Ali
Specialist Coach
Bilal Pilgrim
Specialist Coach
Dan Blaney
Specialist Coach
Sarah Parks
Specialist Coach
Philosophy
"True transformation and peak performance are rooted in individual experience, motivation and aspiration. Understand the person first — everything else follows."
— Humanise Solutions coaching philosophy
Let's talk
Want to talk through whether we're the right partner?
Book a confidential consultation. We'll listen first, then map the shortest path from where you are to where you need to be.